More stores are ditching self-checkout amid theft and customer complaints

More stores are ditching self-checkout amid theft and customer complaints

In 2020, Walmart started testing cashierless, all-self-checkout big box stores, first in the United States and then in Canada. But the pilot project didn’t quite catch on. Walmart tells CBC News that, currently, just one big box location across Canada and the U.S. has an all-self-checkout, cashier-free format — in Sainte-Agathe-des-Monts, a small town in Quebec. Meanwhile, over…

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