More stores are ditching self-checkout amid theft and customer complaints

More stores are ditching self-checkout amid theft and customer complaints

In 2020, Walmart started testing cashierless, all-self-checkout big box stores, first in the United States and then in Canada. But the pilot project didn’t quite catch on. Walmart tells CBC News that, currently, just one big box location across Canada and the U.S. has an all-self-checkout, cashier-free format — in Sainte-Agathe-des-Monts, a small town in Quebec. Meanwhile, over…

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Generative AI Can Transform Fraud Detection and Customer Service in the Insurance Industry, Says Info-Tech Research Group

Generative AI Can Transform Fraud Detection and Customer Service in the Insurance Industry, Says Info-Tech Research Group

Info-Tech Research Group’s latest research delves into the transformative potential of Gen AI within the insurance industry, offering IT leaders actionable insights and innovative strategies. This comprehensive blueprint explores how Gen AI is not just enhancing operational efficiencies but also empowering strategic decision-making, thereby redefining the insurance landscape with advanced technological capabilities. TORONTO, Jan. 31,…

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