How To Use Negative Reviews To Grow Your Business

By Jared Atchison, co-founder of WPForms, a drag-and-drop form builder for WordPress that’s used on over 4,000,000 websites.

When you run a business, you’re bound to receive negative reviews at some point. Even the most well-run companies can’t please everyone, and when that happens, some customers turn to ratings and reviews to express their opinions.

While negative reviews might seem like a red flag at first, they’re unavoidable. No business can please everyone and it’s normal to get less than stellar reviews, even if the majority disagree.

But just because you receive negative customer reviews doesn’t mean your

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