During my time with Space Coast Credit Union, I have overseen the development of our Business Services department to help transform the perception of what a credit union can offer its business members. Credit unions have long stood as pillars in the communities they serve, committed to serving their members to the best of their ability, and that service should go beyond the traditional consumer banking offerings.
The most important thing to remember about business services is that it should transcend a transactional relationship. A well-run business services department acts as a conduit to strengthen these relationships within your credit union’s community and as a catalyst for growth in your local small business economy. Concurrently, business services help expand a credit union’s offerings to existing members while enticing new ones.